
ICF NYC Book Club – Noise:A Flaw in Human Judgment
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November Book Club: Noise: A Flaw in Human Judgment

Join ICF NYC with Book Club host Rich Heller as we explore Noise: A Flaw in Human Judgment by Daniel Kahneman and engage in a rich learning conversation.
Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.
In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.
Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it.
ICF NYC Book Club is a benefit for chapter members. There is no charge to attend, and participation earns 1 CCEU (type to be confirmed, typically a mix of Core Competency and Resource Development).
About the ICF NYC Book Club:
The ICF NYC Book Club is an opportunity for attendees to delve deeper into their learning from the book and to share highlights from what they read, implications for their coaching practice, and more. Book club meetings are not book previews or presentations and active participation and contribution is expected from all attendees.
Come having read the book – in at least part if not full. Our Book Club meetings are lively, interactive discussions where attendees share highlights and key learnings from the month’s book, raise questions or points of disagreement, and share with each other potential applications for or experiences from their coaching practice. On the occasion when we are lucky enough to have an author join, we gain from their added perspective, but our Book Club meetings are joint learning and not presentations.
ICF NYC Breakfast and a Book Club is a benefit for chapter members. There is no charge to chapter members to attend, and participation earns 1 CCEU (type to be confirmed, typically a mix of Core Competency and Resource Development).
Meeting Guidelines:
The ICF NYC Book Club is an opportunity for attendees to delve deeper into their learning through conversation with their peers. Book club meetings are not book previews or presentations. Active participation and contribution is expected from all attendees.
Out of respect for our facilitator and other attendees, you are expected to have read the book, or at a minimum, significant portions of it, prior to attending so that meaning, intent and application may be discussed with depth. Familiarity with the content enables a much more meaningful exchange and conversation.
As with any virtual call, please be prepared to have your video and audio on, with limited distraction. Turn off all notifications.
In order to receive CCEU credit, you must be present and actively participate.
Come in your pajamas! We don’t care about how you look or if you’re munching, only the intellectual contribution you bring.
Meetings will be held consistently on the second Monday of each month at 8 AM (except where may be otherwise indicated).
ICF NYC Virtual Event Notice on Recording, AI Tools and Other Technology:
ICF NYC meetings are rarely recorded and when they are, they are only recorded with both disclosure by the host and acceptance by participants. All other events, by default, are confidential.
Any form of recording NOT initiated by the host (including but not limited to video, audio, or chat recording, including transcription) is not permissible. The meeting host reserves the right to remove any participant (person or technology) that fails to comply with the policy. Accordingly, it is the responsibility of every participant to know what technologies (including zoom and browser plugins) that they have installed on their device and if they have the potential to violate this policy.
AI transcription requests will be rejected and any user found to be using an AI bot will be removed from the event.
Event Policies:Note that in accordance with our Event Policies and Procedures, event tickets are not refundable. Refer to our Event Policies and Procedures for additional information.
CCEU eligibility and issuance
In accordance with ICF guidance, in order to receive CCEUs for ICF NYC events, you must attend a minimum of 80% of the event whether virtual or in-person.
CCEU certificates are not awarded for attending less than the 80% threshold or for watching recordings.
Ticket Information
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