While most coaches have to deal with challenging clients at some point, mediators deal with difficult personalities every time they work. As part of his mediation experience, Alex has developed a three-step process for getting even some of the most challenging personalities to resolve their differences.
During this interactive session participants will learn the process Alex uses to help clients find their way from upset to resolution, compare the skills of mediators and coaches, and practice specific techniques to help clients move beyond conflict in real time.
When: November 3, 2021, 7:00 PM - 8:30 PM
Presenters: Alex Yaroslavsky, NCM, PCC
Format: Zoom meeting, cameras will be enabled
CCEUs: 1.5 (1 Core, .5 RD)
Who is this event for: Coaches who want to become more masterful in their ability to manage conflict.
Purpose: Experiential learning event sponsored by the Leadership Community of Practice
Objective: Gain an introduction to mediation - process, standards, tools and techniques.
- Mediation Funnel
- Mediator Skills & Ethics
- Comparison of Mediation and Coaching Standards
- Breakout Room Activity
- Additional Resources
Outcomes: By the end of the session, attendees will gain an introduction to the mediation process and skills and be able to compare them to the ICF coaching model.
Meet our presenters
Alex Yaroslavsky, NCM, PCC
Executive Coach, Mediator, Trainer
Alex Yaroslavsky is an executive coach, mediator, and trainer, working at the intersection of emotional intelligence and conflict resolution. His supportive, empathic, and direct coaching style empowers clients to have important and powerful conversations – at work and in their personal lives.
Alex has worked with clients in financial services, legal, technology, sports & media, higher education, and nonprofit fields. His clients include entrepreneurs, corporate and nonprofit leaders.
In addition to his private practice, Alex teaches Conflict Resolution at Baruch College and trains new mediators and coaches.
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