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Membership Engagement

What we do

As Membership Engagement committee members, a.k.a Community Liaisons, we nurture and strengthen the connection within our community in the ICF NYC Chapter. Our committee is an essential part of coming up with ideas and implementing actions for member engagement for sustained growth. We make sure our members feel welcomed, as well as informing them about the benefits of being an ICF member in our community.

Why this is important: ICF is not just a logo – our member coaches are the lifeblood of our organization. We reinforce the fact that ICF members represent the highest quality of professional coaching. It’s incredibly important that our organization is a living and breathing community with member involvement and engagement. And all of our projects are worth investing their time and energy. By joining our committee, you can play a vital role in influencing how our community is shaped to ensure the continued growth of our Chapter.

How you can help

Membership Engagement committee members are asked for continuous commitment to contribute a few hours of their time monthly. Here are some of the ongoing responsibilities:

  • Attend monthly committee calls and come up with ideas and implement actions for member community engagement and reinvigoration
  • Communicate the value and raise awareness of ICF and our NYC chapter
  • Reach out to members during the annual membership renewal season

We have three main areas of operation:

New Member Onboarding


Welcome new members in the ICF NYC community and give guidance to reduce their sense of overwhelm.

  • “Connector” Role – Be available for a chat upon request to welcome new members, answer any questions, and connect to the right contact.
  • New Member Welcome Chat – Help plan and co-facilitate the quarterly online New Member Welcome Chat.
  • New Member WhatsApp Group – Engage in the New Member WhatsApp Group.
  • New Member Meetup – Help prep and attend biannual in-person New Member Meetup events to make sure all the attendees are comfortable.

Hearing Member Voices


Listen to member feedback and craft reports for the Board so that the Chapter operates in alignment with members' needs.

  • Chapter Community Meeting – Help prep, design the agenda, and co-facilitate online quarterly chapter community meeting. Create a report afterward.
  • ICF NYC LinkedIn Group – Engage in our LinkedIn Group.
  • Member Focus Groups – Host focus groups to collect input on learning priorities, pro bono programs, and other chapter activities to fine-tune our operations and offerings and regularly attract new volunteers.
  • Collaborate with Marketing Team – Share ideas for marketing for online engagement based on members’ voices.

Member Recruitment


Nurture stronger relationships with various coaching schools and create a proactive pipeline for future opportunities.

  • First Point of Contact Role – Initiate dialogue with various coaching schools.
  • Host Open House Meetings – Host open house meetings to share ICF NYC member benefits and answer questions for prospective members and coaching students.
  • Connect Other Committees – If there is any interest in co-delivering a program with schools, be the bridge to the Professional Development committee. If there any potential partnership opportunities, connect them to the Strategic Partnership and Sponsorship Committee.

If you enjoy connecting with new people to help nurture our community, joining the Membership Engagement Committee would be a great idea for you. It's an excellent opportunity for you to expand your network and deepen your interpersonal communication skills.

"I am a solopreneur and do virtually all of my coaching online; it can be lonely at times. Volunteering on the Membership Engagement Committee for ICF New York City helped me to address a major challenge that I was facing. How do I avoid being isolated and create a community of peers to ensure that I routinely interact with, and learn from, other coaches? Over the past two years I have had the opportunity to help shape the way in which we onboard new Chapter members; to work with our Chapter President; to personally talk with close to a hundred coaches as they joined our Chapter; and to form a community of coaches that I can call on and refer others to as appropriate. And I’ve been able to do so in a way that fits my schedule!"Brian Gorman

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